CultureGRADE®

 

How is it used?

Proprietary quantitative process for grading the level of workplace performance and guiding improvement across three cultural performance dimensions.

What are its advantages?

Simple and easy-to-understand measurement tool delivering a score of A, B, C, D, or F and diagnostics; validated against multiple performance measures in over 40 cases. Produces clear direction for substantiating and improving organizational culture.
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"Understanding Organization Reality"
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"My Wife and Robert Montgomery"

LoyaltyGRADE®

 

How is it used?

Proprietary quantitative process for grading the level of customer loyalty and guiding improvement across four customer loyalty performance dimensions.

What are its advantages?

Simple and easy-to-understand measurement process delivering a score of A, B, C, D, or F with diagnostics and “hooks” to CultureGRADE®; validated against customer loyalty metrics in 20+ cases; model R2 > 0.68. Produces actionable results that go beyond customer satisfaction.
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"Roadmap to Sustainable Success"

ImpactEVAL®

 

How is it used?

Proprietary quantitative process for grading the level of corporate initiative performance against its goals and guiding improvement across five initiative performance dimensions.

What are its advantages?

Validated against 100+ cases demonstrating how the effects of an initiative unfold through an organization in a systems context causing wanted and unexpected effects. Produces actionable direction for successful implementation of organizational initiatives.
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"Impact Evaluation"

LeaderGRADE®

 

How is it used?

Proprietary quantitative process for grading leaders’ ability to effect higher performance and guiding their improvement across four leadership performance dimensions.

What are its advantages?

Simple and easy-to-understand measurement tool delivering a score of A, B, C, D, or F and diagnostics validated against 1,000+ work groups; model R2 ≥ 0.62.
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"Winning Leadership Practices"

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"How Effective Leadership Practices Deliver Performance"