|
Developing
and Managing High Performance People
(A three-day training program)
"Coaching is the process by which one individual
creates enabling relationships with others to make it easier for them to learn. The coach
helps other people set and achieve performance goals at higher levels than those at which
they are currently performing. This process occurs in such a way that it creates stronger
people who have a greater appreciation for themselves and their capacity to couple their
personal competence with efforts to produce good results."
(from Developing High Performance People: The
Art of Coaching; Mink, Owen, and Mink, 1993)
To succeed in the post-industrial era, American
corporations must discard all notions about organizations and their leadership. To thrive
in the age of information, new paradigms are required; and this is especially evident with
respect to the concept of leadership.
The Coaching Skills Development System will help
your organization develop leaders who can coach effectively by-
- Providing a factual basis for assessing the current
coaching competency
- Helping individual leaders evaluate how effective their
coaching skills are perceived to be.
- Helping individual leaders understand their strengths as a
coach and the areas they need to improve.
- Providing individuals with a focus for developing their
competency as a coach.
- Providing a benchmark for monitoring the success of efforts
to improve coaching skills.
COACH
Call us about our
OPEN family of software
for scoring and administration of COACH!!
COACH consists of three tools your organization can
use to ensure that leaders know how to coach --
The Coaching Skills Checklist is an upward
questionnaire. Employees evaluate how effective the individual is in terms of behaviors
associated with effective coaching. Questions in COACH include the following
dimensions of high performance coaching.
- Creating the High Performance Climate
- Building Empowering Relationships
- Understanding and Diagnosing Learning Needs
- Preparing for Coaching
- Delivering Coaching
- Providing Feedback
- Solving Problems
- Dealing with Failures
- Allowing for Natural Consequences
- Helping the Individual Change
- Building Self-Esteem
The COACHING Skills Feedback Report is a written summary
report of the individual's strengths and weaknesses as a coach. Of special significance is
the detailed analysis of the individual's perceived learning needs and strategies for
improving in these areas.
Developing High Performance People:
The Art of Coaching
By: Keith Q. Owen, Oscar G. Mink
In today's economy corporations are emphasizing
performance improvement over increasing head count. Self-managed work teams, empowerment
of employees, and organizational learning all present different challenges for today's
manager. How do managers succeed in this environment? A new set of managerial skills is
necessary. Developing High Performance People addresses this changing role of the
manager.
Developing High Performance People should be read
by all supervisors and managers; human resource managers; trainers who conduct
coaching/counseling courses; and professors in management, human resources or career
counseling - everyone who wants to learn how to encourage and facilitate high performance.
After reading this book managers will be able to:
- Create a high performance environment
- Help employees deal with barriers to performance
- Analyze their own level of competence as a coach
- Coach more effectively
- Personalize a performance plan for each employee
- Develop a practical action plan for employee training and
development
"The authors discuss the basics of human behavior,
explain the intricacies of empowerment, and explore how goal setting affects the process
of personal development and achievement. They also detail several tools a coach can use to
share visions and help people motivate themselves. Much of their discussion centers on
creating what they call the "productive workspace" where people function in the
"peak performance environment," developing team values and trust, building
commitment to a shared vision, and creating focus. The job of coach cannot be made easier;
the authors take a careful look at all aspects--through success and failure."
-Industry Week magazine
Back to
Top |
